Arrival and departure: Your room will be available from 2 p.m. on the day of arrival. Arrival should take place before 6 p.m.; otherwise, we kindly ask you to inform us by telephone. We ask you to vacate your room by 10 a.m. on the day of departure.

Cancellation policy: Unfortunately, sometimes life doesn’t go as planned and booked holidays have to be cancelled. We understand that, therefore:

  • There are no cancellation fees for cancellations up to 48 hours before arrival.
  • In case of cancellation less than 48 hours before arrival, later arrival, and early departure, we charge 50% of the price of the stay.

Have you already booked and would now like to postpone your stay? Rebooking is also not a problem: Just send us an e-mail or call us directly – we will find a suitable solution for you!

Methods of payment: We prefer cash and cashier’s cheques for the payment of the hotel bill.

Travelling safely: actual information about your next holidy in South Tyrol available under

Our hospitality, passion and joy in what we do is stronger than before. Let us look forward to special moments!