General Terms and Conditions
Terms & Conditions
Good to know
- Arrival and departure: On the day of arrival the rooms are ready from 3 p.m. We request, that the rooms be vacated by 11 a.m. on the day of departure. Check-in should be by 6 p.m. Please inform us by phone in case of late arrival.
- No smoking: We are a non-smoking hotel. Smoking is forbidden in all rooms and in all public areas of the hotel. You are welcome to smoke outdoors!
- Cancellation policy: Please inform us in due time if you have to cancel your stay.
- Up to 30 days prior to arrival: no cancellation fee
- 29 to 22 days prior to arrival: 20% of the booked arrangement
- 21 to 7 days prior to arrival: 50% of the booked arrangement
- up to 6 days prior to arrival: 80% of the booked arrangement
- in case of no-show or early departure: 100% of the booked arrangement.
- Method of payment: we prefer payment by cash and collection-only cheque.
- Room number: Unfortunately we are not always able to promise floor level, location and room number within a certain category.